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Hosted VoIP Frequently Asked Questions
BroadTone Networks is a boutique provider of Hosted VoIP services. If your business is looking to upgrade its existing communications infrastructure, you should consider BroadTone Networks Hosted VoIP Platform.
Contact us today at 212-937-8835 to see how BroadTone can help you with your hosted business voice and data needs.
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Q: Can we keep our existing business phone numbers?
A: Yes. With BroadTone Networks Hosted PBX, you keep your existing business phone numbers. BroadTone Networks Makes the transition quick and as seamless as possible. -
Q: Do you offer Toll-Free services if we need?
A: Yes. With BroadTone Networks Hosted PBX, you can provision Toll-Free Service via the online portal page. Simply activate the numbers you want and you are ready to start using your existing numbers. -
Q: Do you offer Virtual Phone Numbers?
A: Yes. With BroadTone Networks Hosted PBX, you have can choose numbers outside your current rate-center, for example a Boston Local number can ring any phone in the world. -
Q: Can I access my voicemail messages by phone?
A: Yes. With BroadTone Networks Hosted PBX you have access to your voicemail messages from any touch-tone phone. -
Q: Can I access and store my voicemail messages online?
A: Yes. BroadTone Networks Hosted PBX lets you access and view your voicemail anytime, anywhere, by logging into your my.pbxadmin.com account. Listen, view, manage, forward, and archive your voicemails, just like you would do with your emails. BroadTone includes 365 days of free online storage for your messages. -
Q: Are my voicemails delivered to my email?
A: Yes. BroadTone Networks Hosted PBX automatically converts voicemails to audio files that are forwarded as attachments to your email address. This lets you hear your messages on your mobile device without having to check in. -
Q: Can my agents take calls from any location?
A: Yes. With BroadTone Networks Hosted PBX you can take calls from any location, on any type of phone. Custom ring groups allow you to mix local and remote phones into calling groups this enables your organization to be responsive to your customers needs. -
Q: Can I take calls from any type of phone?
A: Yes. BroadTone Networks Hosted PBX lets you use any type of phone including cell phones and handheld devices. By setting up custom routing routines, we can dial VoIP phones, mobile phones even international phones across the globe.
